Your customers on Prio

Every customer you create is an ordinary Prio user.

Review

Prio reviews each customer. A customer you create starts in review and stays there until Prio decides; finishing setup changes nothing and sends no notice.

Review takes one to three business days. A rejection can be appealed by writing to [email protected].

A rejected or suspended customer cannot be paid through your pay button.

How Prio contacts them

Prio contacts your customers as it contacts any Prio user. Texts stay off unless the customer ticks the texts box during setup.

What the API cannot change

The API cannot list or delete your customers, change an email, a phone or a name already set, or change a handle. Write to [email protected] to correct one.

If you leave

If you leave the program, your customers keep their Prio accounts. Prio closes your partner connection.